Point of Contact…
• Maintaining Your Voice with 200 Calls
Hydrate (no cold drinks)
15 minutes hard calling
Give yourself a Break!
• Being Effective on your Calls
Let the Customer be heard!
Listen to your Customer
Ask Questions (opened ended questions)
Don’t sell your product on the call
Ask for email/text. ALWAYS read the email/text back to them
Always follow-up via email/text
Give customer an invitation to reach out to you anytime