• Creating Dialog
Lead the call while mirroring
Ask and you will receive
Ask (3x) three times until you get an answer
Male vs. Female Cold Callers
• Identifying your Call
Cold Calls
Warm Calls
Hot Calls
Inbound & Outbound Calls
• Making the Call
Identify your ‘point of contact’
Earn trust in 30 seconds
Building Rapport (have knowledge)
Creating Urgency
Language: Words to use and not use. [see Session III notes]
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